Unfortunately, their payout hadn't been received yet. The player. After a long and frustrating effort, the money. . player from Ontario had been waiting for a withdrawal for less than two weeks. Complaints Team Lead Astro pay sent receipts proving money transfer to Leo Vegas Gracias por la ayuda. Hello. Hello, I'm filing a complaint because LeoVegas sent me this shocking e-mail yesterday: This email is sent as to inform you of your player account in LeoV.