. Fixed limit. The player can reopen this complaint anytime. Hello. I didn't want to post this matter at Askgamblers for help, but I decided my mind to. I'm a player who have been playing poker at Pokerstars for 4 years. Stakes, Player %/Cap, 5 Player %/Cap, 6+. With an experience of more than 12 years in the game and casino field and several years in Hospitality I have developed a balanced orientation between. It makes it impossible for us to verify player's results for those 5. After reviewing your account, we see that there was a delay in reinstating your account, due to the involvement of the Responsible Gaming team. PokerStars Casino - Las We can confirm that your account is under review by the responsible department. Later, the complaint was updated to resolved because the player informed us that the obligations were settled approximately a month after the complaint closure. We also see that. Ring game rake is calculated as a true percentage using the 'round half to even' method of rounding. We requested a financial audit from paphelito but our request was denied.