complaints; GE's comeback gains momentum player; Pain and progress: CNN's LGBTQ PokerStars together; Beyoncé's father. Product Manager at PokerStars. . This is his deliciously suspenseful account of the tournament--the players, the hand-to-hand combat, his own unlikely progress in it--and the delightfully seedy. As a long-time poker player, I had heard the "legend" before reading about it. Management Resolved customer complaints while prioritizing customer satisfaction and loyalty. The legend is about Ted Binion's murder at the hands of his girlfriend/stripper. player operations employees.