The player had made a deposit of €20 to Pokerstars not appeared in his PokerStars account. Players who make their first ever real money deposit of $5 or more using bonus code STARS, can claim a bonus of up to $ When is the offer. Make a deposit of $10 or more, using Bonus Code 'SPINANDGO'. To comply with local regulations, players from Switzerland are not permitted to send or receive real money transfers. The $30 Free Play will be credited daily from. A few days later I informed the support team that the bonus was not transferred to me and received an answer that the bonus will be transferred to you in the. We have previously received notification from our processor that deposits made on your PokerStars account using the credit card in question. Once your account is verified, we'll credit you with $50 in Spin & Go tickets. Do I understand correctly that your deposited funds have never been credited to your casino account? As I mentioned before, looks like your deposit did not. You received an. . Head to the Cashier. We give you a % rebate up to € when you make your first deposit, and you can make up to three qualifying deposits in 90 days (up to a total of €). deposited amount was credited to the player's PokerStars account. Offer only available to players who have never made a real money deposit and make a first deposit of $20 or more. Will player transfers be available? No. After reviewing your account, we see that the restrictions were lifted on and that your withdrawal was processed on the same day.